Rules of refusal of the order, refund of money.
When paying by card, cash refunds are not allowed. The order of return is regulated by the rules of international payment systems.
The procedure for returning goods is regulated by Article 26.1 of the Federal Law “On Protection of Consumer Rights”. The customer has the right to cancel the service at any time in accordance with the requirements of the term of cancellation of the service under the terms of the ice rink tariff.
In order to return the funds to the bank card, it is necessary to fill in the “Application for the return of funds”, which is sent at the request of the client to the e-mail address and send it together with the passport copy to the address: firstname.lastname@example.org
The refund will be made to the bank card within 21 (twenty one) working days from the date of receipt of the “Application for refund” by the client.
In order to return the funds on operations performed with errors, it is necessary to submit a written application and enclose a copy of the passport and cheques/receipts confirming the erroneous write-off. This application should be sent to: email@example.com
The refund amount will be equal to the service amount. The term of consideration of the Application and the refund begins to be calculated from the moment of receipt of the application by the employees of LLC “IceCor” and is calculated in working days, excluding holidays / weekends.
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Convenient mobile application with a schedule of classes and events